SAP HRdirect Associate with English and German (part-time) Job in Prague, Czech Republic

Requisition ID: 120810

Work Area: Human Resources

Expected Travel: 0 - 10%

Career Status: Student

Employment Type: Limited Part Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


In this role you would act as a contact person for most Human Resource enquiries and would handle a diverse range of issues and transactions. Work in a team to deliver efficient solutions in a friendly and professional way. In this position you would deal with HR enquiries mainly via email and phone. One of the main tasks is also ongoing update of knowledge and policies in cooperation with other HR departments.


  • Taking, investigating and resolving transactions on the helpdesk

  • Updating information in different tools and preparing documentation for various projects

  • Provide accurate and friendly advice and service to all customers, such as colleagues, employees and managers

  • Work with other team members and share knowledge on various topics

  • Explain and apply HR policies and procedures to advise and guide managers and employees

  • Understand and act according to the scope of services and Service Level Agreements for customers

  • Cooperate with external parties (e.g. benefit providers) as a result of various questions or transactions

  • Undertake tasks on the team`s daily task list as directed by the Team Leader

  • Continuously improve your work and processes


  • Fluent written and spoken English and German skills

  • Any other language skills are an advantage

  • Customer focused

  • Quality driven and solution orientated

  • Good communication skills, both written and verbal

  • Results oriented, responsible and continuous improvement attitude

  • Team work

  • Ability to work with confidential information

  • Relationship building

  • Flexible / adaptable

  • MS Office (Excel, Word, Outlook)

  • Customer Relationship Management system usage

  • Database knowledge preferred

  • Human Capital Management user experience

  • SAP system knowledge preferred

  • Customer Relationship Management system usage preferred


  • 1 year of working experience in an SSC environment preferred

  • Working experience in call centre operations preferred

  • Project experience of advantage

  • Work experience in virtual/remote teams preferred

  • Work experience in international environment/Team/Global company preferred



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection