Citi Agency Manager in Pune, India
Primary Location: India,Maharashtra,Pune
Education: Bachelor's Degree
Job Function: Operations Credit Ops
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 16060948
Collections Team Lead
Ensuring and executing all collections activities in conformance to existing company policies and guidelines.
The Candidate will have to manage Pickup and flexi collection model.
Ensuring capacity, production and performance requirements of an agency are met consistently
Ensuring adherence to Citigroup service standards as well as compliance to all regulatory and internal compliance requirements
Ensuring customer disputes are appropriately handled and cleared
Detect possible fraud at an early stage and endorse accounts for further investigation.
Provide feedback to management and other areas of the business on portfolio quality
Ensuring accurate billing and control on costs at the agencies
Percentage of Travel: No
- Education: Graduate