Citi Business Analyst in Pune, India

  • Primary Location: India,Maharashtra,Pune

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16064990



The requirements and responsibilities for all aspects of the Business Analyst Role include (but are not limited to) the following:

  • Analysis for complex projects spanning multiple business or technology areas

  • Provides analytical perspective to the business throughout the SDLC process

  • Requires the management and maintenance of Functional Requirements Documents (FRD) for Global Cash Management applications and the various interfaces they connect to

  • Working on multiple industry standards like SWIFT, EDIFACT, ANSI X12, SAP and ISO 20022 XML formats

  • Working on flat files (positional, delimiter and tagged), SWIFT messages, custom file formats

  • Provides functional solution based on client requirements

  • Teamwork, interpersonal skills, attention to details and good communication skills are a must

  • Experience working with Global teams

Key Responsibilities:

  • Review, analyze, and interpret Business Requirements Documents (BRD) and providing feedback on key functionalities and technical feasibility

  • Analyze and translate BRDs into Functional Requirements Document (FRD)

  • Review, analyze, and interpret financial industry standard file formats (ISOXML, EDIFACT, ANSI, SAP, SWIFT messages, etc.)

  • Perform mapping from industry standards to Citi proprietary formats or database

  • Adhere to the requirements processes as well as SDLC to gather, write and maintain FRDs

  • Conduct FRD walkthroughs for multiple teams (Development, Quality Control, User Acceptance Testing, Training, Market Readiness and Operations) to explain new and enhanced functionality

  • Create or update customer documentation

  • Investigate production issues (Level 3 support)

  • Create and run SQL Queries for investigation

  • Develop prototypes and Business Use Case Scenarios to facilitate the gathering and documentation of requirements

  • Act as subject matter expert on requirements issues for all phases of the SDLC

  • Provide estimate and communicate cross-functional impact to ensure complete estimate

  • Utilize the approved tools to maintain and develop FRDs

  • Work with cross functional teams across multiple countries and time zones

Key Challenges:

  • The candidate must be extremely results oriented and focused

  • Timelines are aggressive and the candidate should welcome the challenge

  • Candidate will be working on global applications; he/she should be flexible to work with regional SMEs in different time zones

  • This project is mandated by customer commitments so timely, high quality results are required

  • Candidate should understand and grasp new applications and file formats quickly

  • Understand distributed systems and work on enterprise level solutions


  • Bachelor’s degree in Technology/Engineering or Computer Science related

  • 8 years minimum prior experience as Business Analyst

  • Knowledge on file formats (Positional, Delimiter and tagged)

  • Experience in industry financial products

  • Functional knowledge of Enterprise Resource Planning systems

  • Knowledge on payments, collections and treasury payments

  • Experience in supporting external clients which includes attending calls, conducting product demos and help triage client issues

  • Experience in preparing specifications and solution documents for clients

  • Must be able to work independently with minimum supervision

  • Knowledge in Corporate banking and Cash Management

  • Good analytical and writing skills

  • Ability to pay attention to details

  • Strong oral and written communication skills

  • Ability to multitask

  • Excellent proficiency of MS Project, MS Visio, MS Office applications including Word, Excel, PowerPoint

  • Ability to create and interpret SQL queries and related software (SQL Developer)

  • Functional knowledge of Blue Print, DOORS, Quality Center