Quorum Federal Credit Union Early to Mid Career MST Roles in Purchase, New York


Applicants interested in joining our Operations/Member Services department should possess a minimum of one year of relevant experience. Please note this job description is not for actual Operations/Member Services openings but does reflect an area for which we anticipate having talent needs in the near future.

If you are interested in an Operations/Member Services role, please feel free to submit your resume. It will be kept in Quorums’ Applicant Tracking database and reviewed as roles become available.

Operations/Member Services employee’s work under minimal supervision exercising independent judgement. This person must possess excellent problem-solving, organizational, analytical, verbal and written communication skills are also required for this position.

Search Firms – Please do not submit resumes for this position. Any resumes submitted by a search firm will not receive consideration.

Key Responsibilities Might Include:

  • Provide members with account information; complete account transactions

  • Sell/cross sell loan and deposit products

  • Monitor activity, track transactions, and validate data

  • Perform fraud and dispute processing

  • Process Enterprise workflow and Service Events

  • Perform assigned processes accurately and timely

Employees In These Roles Will Be Expected To:

  • Act as a liaison across all departments

  • Promote use of virtual banking services

  • Provide input to management on workflow issues

  • Identify issues that negatively impact member experience

  • Participate in new product testing

  • Promote and demonstrate a positive work atmosphere

  • Performs additional duties as required


  • High School Diploma or equivalent; college degree preferred

  • Candidates should possess a minimum of one (1) year relevant experience.

  • Excellent problem-solving, organizational, analytical, verbal and written communication skills.

  • Strong decision making and time management skills with the ability to manage multiple projects / duties.

  • Trustworthy with the ability to maintain highest level of integrity and trust.

  • Proficiency in Microsoft Office, specifically Word, Excel, and PowerPoint.

  • Flexible to work a structures schedule that includes evening hours up to 7:00pm.

Equal Opportunity Employer M/F/Disability/Veteran VEVRAA Federal Contractor

Requisition Number: 16-0012

Post Date: 2/19/2016

Title: Early to Mid Career MST Roles


City: Purchase

State: NY