IGT Operations Coordinator in Reno, Nevada

Req No. 15759BR

Job Posting Title Operations Coordinator

Location NV - Reno

Shift Day

Employment Status Full Time

Description IGT is the global leader in the design, development, manufacturing, distribution, and sales of computerized gaming equipment, software, and network systems. We are driven to be innovative – developing and delivering award-winning products and technology. Innovative thinking, career development, and the freedom to express new ideas in a casual environment create the dynamic IGT culture.

The manufacturing operations environment at IGT is fast-paced and often challenging. IGT is currently accepting resumes for the role of IGT Operations Coordinator. The Operations Coordinator is a front line position, reporting to the area Supervisor. This position supports the resolution of issues related to the logistics of material movement, and production flow through collaboration with numerous cross-functional departments.


-Oversees and coordinates staffing assignments in specified area(s) and assists the supervisor with direction of employees to meet daily goals.

-Solves problems in resourceful ways by taking immediate action and participating in the identification of root causes

-Ensures accurate and efficient material and production flow to meet established schedules

-Recognizes changes from routine practices and takes appropriate next steps utilizing critical thinking skills

-Motivates, trains and mentors less experienced employees to achieve department goals. This may include training of cross-functional employees on the procedures and processes of the assigned area

-Supports the activities of the area assigned to follow approved policies and applicable procedures

-Compiles area metrics, reports, and performance levels as required. This may include reporting to higher level Manufacturing Management

-Analyze/research documentation to identify root causes for problems and communicate findings to the supervisor with suggestions to resolve the issues.

-Track, monitor and report on backlog

-Monitor and utilize Manufacturing Information System (MIS), MATRIX and/or databases required to perform daily activities in and around manufacturing.

-Create and monitor Serena cases and expedite to appropriate areas for issue resolution

-Utilize SAP

-Provide input to the supervisor for process improvements and measure the effectiveness of the changes.

-Provide support to all employees in the area to ensure they are equipped with all tools, training and documentation to perform their tasks.

-Expedite material returns/reconciliation daily.

First Year Goals

Be able to provide input to manufacturing management and support area operations and staff successfully. Able to demonstrate competency by enacting behaviors and ensuring key areas are met in accordance with expectations letter.

Required Qualifications

-2 to 3 years previous experience in a manufacturing or logistics environment preferred

-High School diploma or equivalent, Associates degree preferred.

-Must place a high priority on attendance and punctuality

-Must have experience with most MS Office products (Word, Excel, Visio, PowerPoint, Outlook etc.)

-Experience with Issue Tracking Software/database and Enterprise Resource Systems (e.g. Serena and SAP) are preferred.

-Ability to critically think about and analyze issues for resolution and articulate ideas to ensure clear understanding

-Ability to create, foster and maintain positive working relationships and exhibit patience and understanding. Must exhibit a professional and courteous demeanor

-Ability to communicate clearly in oral, written and electronic formats with all levels of employees, including top tier management, if necessary

-Ability to adapt to an ever changing environment and exhibit professionalism in the face of adversity

Special requirements needed

Able to lift 50 lbs or more

Able to stand an eight hour shift

Work overtime as needed

Forklift Certified

Able to obtain a Gaming License

Security Investigation

Available to work on weekends

Keys To Success

• Drive results to achieve high-quality work results regardless of work complexity.

• Build collaborative relationships both internally and externally

• Decision making to identify and understand situations; identify opportunities to proactively resolve.

• Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles.

• Self-leadership to continuously learn and develop oneself

• Foster innovation


. An Equal Opportunity Employer – Minority/Female/Disabled/Veteran