Lifetime Care HHA Scheduler - Weekends - 20 hrs in Rochester, New York

Description This position schedules HHAs to provide care to Lifetime Care clients. Communicates schedules and changes to all clients, families, PHV and HCC staff.

Essential Responsibilities/Accountabilities

  • Assigns HHA staff to provide care to Lifetime Care clients. Assures that all clients receive complete and timely service.

  • Insures effective use of HHA staff in relation to staffing.

  • Communicates all assignments and changes to the appropriate client, family, PHV staff, HCC and subcontract agencies.

  • Documents all related client/employee information in computerized scheduling system, in a timely manner.

  • Communicates all aide performance concerns to the HCP HHA Supervisors and HHA Department leadership

  • Maintains documentation of relevant incidents.

  • Assists Aide Educator, relay information to HHAs regarding inservices.

  • Performs on-call and/or weekend duties as needed, to maintain adequate staffing.

  • Assures compliance with Agency policies and procedures.

  • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate Code of Conduct.

  • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.

  • Regular and reliable attendance is expected and required.

  • Performs other functions as assigned by management.

Requirements Minimum Qualifications

  • High school diploma or equivalent required.

  • Customer service, computer and data entry experience preferred.

  • Demonstrates ability to work effectively in a high volume, fast paced environment. Proven capacity for organization and working against deadlines with self-direction.

  • Demonstrated ability to transmit information clearly and concisely through written and verbal communications.

Physical Requirements

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Requisition Number: 16-1042

Post Date: 8/30/2016

Title: HHA Scheduler - Weekends - 20 hrs

Job Type: Part Time

City: Rochester

State: NY