SAP SAP NS2 SAM (Services Account Manager) - HCM Job in Rockville, Maryland

Requisition ID: 123655

Work Area: Consulting and Professional Services

Expected Travel: 0 - 10%

Career Status: Management

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

SAP NS2 SAM (Services Account Manager) – HCM (Human Capital Management)


SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a US citizen

All internals must have manager’s approval to transfer

Expected travel: 0-20%


Service Account Managers (SAM's) work closely with the SAPNS2 License organization, SAPNS2 Delivery counter-parts, customers and partners to ensure the overall success of the sale and implementation of SAP solutions, and are expected to significantly contribute to the overall success of the customer relationship.


In this role, you’ll generate demand for SAPNS2's service offering, develop opportunity execution plans, identify key team members and resources needed to properly scope the project(s) to meet client needs and SAPNS2 business parameters, and manage the customer relationship(s) from initial discussions to close of deal. You are principally the general manager of your aligned accounts and own the relationships for the SAPNS2 Consulting line of business. This role will align to both growth and existing SAPNS2 commercial accounts and as a result, a key portion of the role will be focused on opening dormant accounts and growing a “book of business”. In order to develop a strong revenue backlog and individual annuity, territory planning, account development and lead generation are critical components to success.

Incumbent will work closely with license, LOB and back office teams to deliver holistic, value based business outcomes. Additional responsibilities will include forecasting 3x pipeline for future accounts, accurate and timely reporting in CRM & other appropriate systems, and managing accounts receivables for your individual account portfolio. You will be responsible for one or more strategic HCM customers and have P/L responsibility for consulting projects for those customers.


This is a senior level, pursuit leadership role and requires a seasoned professional with varied career experiences including at least 5-6 years of experience with ERP/HCM and/or BI services sales with a strong track record of new account development, territory building and quota performance.


BA/BS or comparable is strongly preferred.

Must be a driven sales professional and have strong capabilities in:

Quota Attainment/Account Planning

Pursuit Leadership

7-9 years’ experience in sales activities including generation and management of opportunities and bids, deal closure and HCM client relationship management


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations: No Selection