Mercy Scheduling Coordinator in Rogers, Arkansas


We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.



The scheduling coordinator is responsible for scheduling patients via the computer system for healthcare services with a high degree of accuracy and customer satisfaction. Scheduling representative must maintain a strong physician network regarding patient access, the position is accountable for working with the team and/team leaders to continuously improve services. Excellent telephone, computer and customer service skills are required. Maintains patient/professional confidentiality, displays a positive attitude and is adaptable to change. Contacts service areas as needed for information/communication. The job requires someone who can function in a multitasking environment.


Each career at Mercy represents unique members of our caring ministry’s “body”, working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you’ll bring with you:

  • High school graduate or equivalent

  • Ability to read and communicate effectively in English. Medical Terminology, typing/computer skills Basic Microsoft computer knowledge. Excellent communication skills. Ability to work effectively in a multi-tasking environment. Some knowledge of procedure/diagnosis coding is helpful. Requires judgment/action which could result in harm of a patient. Ability to function well in an emergency or crisis situation.

We’ll Support You at Work and Home

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

What Makes a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Requisition ID 2016-733955

Category Administrative/Clerical/Registration

Position Type Full Time

Shift(s) Days

Department Centralized Scheduling

Location US - AR - Rogers