Convergys Customer Service Representatives in Salt Lake City, Utah
Customer Service Representatives
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Convergys in Salt Lake City is seeking talented professionals for multiple full-time positions.
Are you interested in providing Customer Support at a whole new level? Apply online today, or stop by to talk to a member of our Talent Acquisition team.
Customer Service Representatives respond to customer inquiries through inbound calls or email. We answer questions, offer advice, resolve routine problems in service, certain positions require up-selling products and services, and serve as advocates for our client’s customer service brand, in order to keep our customers’ services moving.
Successful candidates are those individuals who are energetic, friendly, and provide world-class customer support to exceed customers’ expectations.
Must be available to work during the hour of operations of assigned business.
Experience building rapport with customers & providing the applicable experience depending on the business you support
Minimum technical ability to work between multiple databases; extension of experience varies per business you support
High School Diploma or Equivalent Required
Standard Criminal Background Check & Drug Test
Pre-Employment Assessment Testing
What Convergys Offers You:
Full benefits plan
Holiday pay and vacation/paid-time-off
Management which is always available to help our team be successful
Comprehensive and paid training
Casual dress environment
Career advancement opportunities (over 70% of management was promoted from within the organization)
Walk-ins are accepted Monday through Friday from 8 am to 5 pm; we are located at - 860 W. Levoy Drive, Taylorsville – UT, 84123 (the tallest gray building). For additional information, you can call us at: 801-736-3888 .
Begin a rewarding career with Convergys; join our team today!
USA, Salt Lake City, UT
Who We Are
At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.
For our clients, this means our 125,000 team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers.
For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way!
Build Your Career With Convergys
When you become part of our team, you join 125,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to "Grow As a Team." It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!
Watch the video below to hear from some of our employees around the world as they talk about what it means to be part of the Convergys team.
Convergys has careers available in 31 countries at 150+ locations.
Establish your career with a company that has locations across the world. You can grow personally and professionally - and make a difference for customers and for the communities where we live and work.