HCA, Hospital Corporation of America Patient Transfer Coordinator PRN in Salt Lake City, Utah
Founded in 2006, MountainStar Healthcare is an integrated system of hospitals, physician clinics and outpatient centers that is making healthcare more accessible and convenient all along the Wasatch Front. It is committed to excellence while taking care of patients and their families. Its patient-centered approach to caregiving focuses on respecting people as individuals and providing exceptional medical options and support during some of life’s most difficult and celebratory times.
Patient Transfer Coordinator PRN
12-hour shifts, rotating weekdays/ weekends, days/ nights, as needed for coverage.
Possible on-call shifts, weekends, nights.
*PRN is defined as working 1 shift every 2 - week payroll period.
Responsible for assisting patient-care providers in accessing HCA’s Emergency Departments and in-patient facilities, for urgent patient evaluation and/or admission and facilitate the patient transfer process, providing 24-hour services, 7 days per week.
Expedites consultation between referring patient-care providers and receiving physicians. Facilitates all communications with providers, staff and transporting agencies.
Applies InterQual Criteria and refers cases to the external Physician Advisor. Facilitates continuity of the interdisciplinary plan of care by providing Utilization services, as needed, and will promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization
Acts as a customer-service representative, taking appropriate steps to meet the needs of the callers as well as improve relations with referring providers, interacting withmultiple departments and agencies, in order to ensure quality care to patients. Assists with patient triage, interacting with other call center staff. Performs other duties as assigned, consistent with the goals and scope of the department.
*Current EMT licensure in the state of Utah, is Preferred but not required
*Must maintain BLS certification.
*Previous experience in a medical field preferred. Must be familiar with basic hospital transfer and admission process. Call Center/ Transfer Center experience preferred.
Title: Patient Transfer Coordinator PRN
Location: Utah-Salt Lake City-Mountainstar Contact Center
Requisition ID: 26138-31985