HCA, Hospital Corporation of America Collection Specialist - Full Time in San Antonio, Texas

Parallon pioneered the modern-day concept of healthcare shared services more than 12 years ago, perfecting revenue cycle management best practices and customizable technologies for the industry’s largest healthcare provider in 700 facilities and 1000 physician practices. Today, our team of more than 13,000 revenue cycle professionals applies unmatched expertise, scale and proven processes daily to improve financial performance and long-term sustainability at facilities nationwide.

Job Summary -Performs account follow-up and resolution of patient receivables. DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner

• Identify coding or billing problems from EOBs and work to correct the errors in a timely manner

• Identify problem accounts and escalate as appropriate

• Update the patient account record to identify actions taken on the account

• Work with patients and guarantors to secure payment on outstanding account balances

• Sort and file correspondence

• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

• Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES • Communication - communicates clearly and concisely, verbally and in writing • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations • Interpersonal skills - able to work effectively with other employees, patients and external parties • PC skills - demonstrates proficiency in PC applications as required • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

EDUCATION • High school diploma or GED required

EXPERIENCE • At least one year of collections experience required • Relevant education may substitute experience requirement

Parallon is an Equal Opportunity Employer (EOE), Minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.

Title: Collection Specialist - Full Time

Location: Texas-San Antonio-Shared Services - San Antonio

Requisition ID: 08949-124009