CloudGenix Inc Deployment Engineer, Pre-Sales in San Jose, California

WHY CLOUDGENIX: Come and be a part of something great! CloudGenix is a high-growth startup, in an incredibility hot market called, Software-Defined WAN (SD-WAN). We are looking for high-energy, smart and talented people to join our growing team.

CloudGenix has a differentiated SD-WAN solution that gives our customers an entirely new way to build their WAN- one that is defined by applications and business priorities instead of packets and protocols. As a result, our customers achieve more than twice the performance at less than half the cost.

“This Networking Tech Could Erode Cisco’s Dominance” Fortune by Jonathan Vanian CloudGenix 2015 “Cool Vendor” in Enterprise Networking. Gartner Inc. More from analysts and press at

Location: Various (Continental US)

The Opportunity:

The Deployment Engineer, Pre-Sales (DE) is the keystone of our sales and implementation operations. This is an extremely technical, customer facing role that has an immediate and directly measurable impact on our product with customers. The ideal candidate for this position will thrive at taking extremely complex, brittle customer environments and revolutionizing them using our product – all while navigating the nuances and complexities of customer requirements and needs.

The primary responsibilities for this position will be:

• Perform onsite demo installations of CloudGenix equipment and software for Lab/Production use as coordinated thru the Technical Marketing/Sales Organizations. • Hosting preinstall meetings/conference calls for design and planning the installation with the customer. • Installing, configuring, and testing the network. • Submitting post-install documentation as required. • Perform onsite troubleshooting as required and dispatched by the Technical Marketing/Sales Organizations. • Able and willing to travel. • Participate in after-hours on-call support coverage (as scheduled). • While not involved in install activities, help augment the Technical Support Organization with Tier3 incidents during regular work hours. • Take every opportunity to maintain proficiency and increase the level of knowledge on CloudGenix products, software, and services.

Required Skills:

• Application Delivery expertise – L7 SLB / Global SLB / Traditional Link LB • Application Performance Monitoring expertise – Response time metrics, Application identification. • Packet capture analysis • Network Security expertise (IPS/IDS, ZBFW, NGFW) • In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP) • Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN) • Global-scale network design • Demonstrable Virtualization experience (VMware/Microsoft/Citrix/Linux KVM) • Desire to learn on your feet and thrive on the bleeding edge of networking.

Required Education:

Typically requires BS/MS Engineering or equivalent, plus extensive experience in a network engineering environment.

Preferred attributes:

• Marketing or customer-facing support experience highly desirable • Expert-level Vendor certifications – Application Networking, Virtualization, Legacy Networking. • Close proximity to a major metropolitan area and airport.