Canadian Pacific Railway Disability Management Specialist in Scarborough, Ontario

  • Req ID: [[id]]

  • Department: [[filter6]]

  • Job Type: [[jobLevel]]

  • Position Type: [[relocationPack]]

  • Location: [[filter3]], [[filter2]]

  • Country: [[filter1]]

  • % of Travel: [[travel]]

  • of Positions: [[numberOpenings]]

  • Job Available to: [[jobAvailable]]

  • Deadline to apply: [[closeDate]]

Canadian Pacific (TSX:CP)(NYSE:CP) is a transcontinental railway in Canada and the United States with direct links to eight major ports, including Vancouver and Montreal, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of Canadian Pacific.


The Disability Management Specialist will facilitate and broker the return to work of ill or injured employees as expeditiously as possible through collaboration with Management, WCB Specialists, Occupational Health Services, Local Return to Work (RTW) Committees, Human Resources, Labour Relations, Workers’ Compensation Boards, Benefits, Insurance Carriers, Unions, and required stakeholders while ensuring compliance with applicable legislation and Company Policies. As an integral member of the Corporate Risk team, the Disability Management Specialist employs the principles of disability management to actively manage and ensure all disabled employees are provided with appropriate case management to affect an early, timely and safe return to work, reducing lost time and improving productivity, while decreasing financial loss to the organization.


  • Manage the Disability Management program for all employees within their geographic area of responsibility who are unable to return to their regular duties as a result of an occupational or non- occupational illness or injury;

  • Establish effective communication between all stakeholders, which includes Senior Operational executives, Human Resources, Health Services, treating Physicians, WCB representatives, Benefit/Insurance carriers, and Senior and Local Union Representatives to ensure proper case management;

  • Ensure confidentiality of all sensitive information pertaining to the employees when developing and implementing return to work plans;

  • Challenge functional abilities and arrange for Independent Medical Evaluations, Functional Capacity Evaluations, and Occupational Therapy Assessments when necessary;

  • Perform Ergonomic Assessments, Worksite Assessments and Body Mechanics training when qualified to do so;

  • Consult with the employee, union or association, supervisor, treating physician and other stakeholders on abilities/restrictions, job demands, physical demands analysis, functional abilities forms, and timing of return to work;

  • Maintain employee data in the Company’s IS system;

  • Convene RTW Team and case review meetings as required;

  • Ensure appropriate education and support for front line staff in Disability Management program;

  • Implement and maintain the Company’s accommodation and Job Search process as it relates to employees with a disability who cannot be accommodated within their local work area;

  • Provide assistance with inter/intra-departmental transitional work and placements;

  • Research and utilize all relevant information, including functional capabilities and restrictions and employee skills to conduct vocational assessments, develop and implement individual vocational plans;

  • Manage employees’ job search efforts through coaching, training, and other support systems;

  • Develop and implement an effective communication strategy for marketing the Disability Management program to all levels of management, unions and employees;

  • Make recommendations for resolving cases that cannot be accommodated within the company as per accommodation policy.


  • Designation in a health or health related profession (i.e.: Kinesiology, Physiotherapy, Ergonomics, Occupational Therapy);

  • Formal education in disability management, University degree or equivalent in related field e.g. Post- Secondary Education Diploma with Certificate in Disability Claims Management (CRTWC, CDMP) is an asset;

  • Minimum of 3 -5 years’ of work experience in disability management, return to work programs, claims management or an equivalent combination of education and experience preferably in union environment is required;

  • Working knowledge of Part II of the Canada Labour Code, Canadian Human Rights legislation, Workers’ Compensations legislations, return to work principles and disability management practices;

  • Experience in an occupational health setting or HR experience would be an asset;

  • Knowledge of railway operations and jobs is an asset;

  • Ability to work collaboratively with multidisciplinary teams to effectively manage the safe and timely return to work of injured or ill employees;

  • Demonstrated exceptional leadership, interpersonal, organizational, verbal and written communication skills;

  • Well-developed computer skills required in Word, Excel, Outlook, and HRIS systems such as SAP;

  • Proven ability to establish priorities and meet deadlines and demonstrated ability to work either independently or as part of a team; high tolerance of ambiguity and high initiative;

  • Will be required to visit indoor and outdoor jobsites under various weather conditions, wear appropriate Personal Protective Equipment (PPE), and perform required workplace assessments.


  • Flexible and competitive benefits package

  • Competitive company pension plan

  • Employee Share Purchase Plan

  • Performance Incentive Program

  • Annual Fitness Subsidy


As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:

  • Criminal history check

  • Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").