SAP Business Partner(Sales Support) Expert Job in Seoul, South Korea

Requisition ID: 126952

Work Area: Sales

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Key Areas of Responsibility and Tasks

GCO Operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all GCO areas (incl. License, Services, and Education Sales) and in close alignment with related lines of business (incl. HR and Finance).

As a Business Partner, you are a critical point of success or failure to the GCO Operations ability to transform operations into a service-driven business. You are the last mile of execution taking the operations services portfolio to the field. You do so by performing the following tasks:

  • Be a trusted advisor: As consultant and change agent, you drive the right behaviors into the field by partnering predominantly with sales managers, establishing structure, and identifying opportunities for higher business impact.

  • Understand your business in terms of field requirements, Go-to-Market and operational processes to influence the successful alignment between them for efficient planning and execution.

  • Accelerate adoption: Simplify the approach and package it for easier comprehension by senior level stakeholders. Define priorities, articulate the steps for change, and collaborate with the Centers of Expertise on rollout plans. Enhance enablement documentation and present credibly to accelerate buy-in.

  • Accelerate decision-making: Interpret information, leverage insights, and utilize the right tools to provide strategic guidance and recommendations to sales leaders and COOs.

  • Enable Process enhancement: Create a close-loop between Center of Expertise and Field. Act as thought leader by providing feedback, sharing requirements and concerns, but also by proactively identifying solutions. Volunteer your business area/geography to incubate processes or tools, taking ownership to lead the effort.

  • Execute: Establish accountability for effective end-to-end execution including the collaboration with Managed or Shared Services as well as other related teams within SAP. Execute at expert level towards operational efficiency and excellence, understanding the foundation and tools, and overcoming barriers to success.

  • Manage your stakeholders: Influence your stakeholders through strong credibility. Foster a one-team approach for greater transparency and impact, proactively fostering the extension of process standards to other lines of the business when of benefit. Your internal customers are Sales Managers, your core stakeholders are Operations Centers of Expertise, peer Business Partners, and Managed/Shared Services. You may also closely collaborate with HR, Finance, and Marketing.

  • Demonstrate expertise through special operations projects that require your level of knowledge, skill and seniority. Proactively position yourself to take the lead, motivate peers to join your effort, and drive outcome that may transform process beyond your current team/scope.Business Partners exist on global, regional, and local level. Their role focus may vary depending on their respective global, regional, or local sales managers.

  • MU Business Partners – may hold dual-roles in which you focus some of your time on one specific process. The majority of your time should be dedicated to assigned local Sales Leaders. On expert level, you will be required to deliver at higher standards and engage with more senior entities which may be beyond your MU.

  • Business Area Business Partners – have a priority focus on influencing the respective sales leaders to enable that standards are cascaded throughout the entire Business Area/Line of Business, aligning with local, regional, and global Business Partners on disconnects or opportunities. On expert level, you are expected to engage directly with top sales management and not only influence but proactively activate the transformation towards higher standards.In general, Business Partners should have a solid understanding of all Operations processes, tools, and services. From an annual perspective, most of your focus will be on Sales Planning, Demand Management, and Deal Execution, followed by Performance Management and Go-to-Market. You will support the Forecasting process but optimize their time investment as automation increases.Expert Business Partners may be positioned to lead projects identified within GCO Operations to drive change and accelerate business transformation.An Expert Business Partner’s success is based on four core priorities:

  • Their sales managers’ success and feedback

  • Increased productivity through adoption of standards (tools & processes)

  • Speed to execute through increased transparency

  • Sharing expertise

Experience & Language Requirements

9 years of professional working experience; Experience working within operations-related or sales functions is an advantage; English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing)

Education University degree


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection