SAP Education Customer Service Specialist Job in Seoul, South Korea
Requisition ID: 125810
Work Area: Education and Training
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Education Customer Service Specialist
Take education delivery operation PM role for government funding programs and university programs.
Communication with partner and customer/participants for the training planning and delivery.
Support the training registration process
Setting the training environment and support the delivery operation in classroom.
Managing many documents to report the result of training to government agency (HRD of Korea, NIPA etc.)
Training quality management and improve the training quality score
Manage the training expense for the training and report it to government
3-5 years of education delivery operation experience related to government training.
3 years of education delivery specialist (or equivalent customer facing) experience in areas appropriate to the job
Expert knowledge/expertise on education delivery operation
Excellent communication skills English: proficient
Diploma or Degree holders
Strong interest or passion in health wellness and volunteerism
Education delivery operation experience in training center will be advantage
People focus with positive attitude
Enjoy meeting people and possess creativeness in terms of planning
Numerate and advance user of Excel, PPT and HWP
Ability to work collaboratively with others to achieve group goals
Meticulous, able to exercise precision and accuracy in daily work
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.
Additional Locations: No Selection