SAP Sr Program Manager-PLT Job in Shanghai, China

Requisition ID: 114655

Work Area: Software-Development Operations

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

About SuccessFactors

SuccessFactors is the leading provider of cloud-based Business Execution (BizX) software solutions to organizations of all sizes, with more than 15 million users across multiple industries and geographies. Today, we have more than 3,500 customers in more than 168 countries in 34 languages.

Our solutions focus on Business Alignment (people working on the right things) and People Performance (performing at full potential). We help companies execute faster and smarter, with greater precision and better business results than ever before.

In the end of 2011, SuccessFactors became part of SAP to drive all Cloud business globally for SAP. We’ll operate as a company within the company – maintaining our own unique culture and leadership team, yet leveraging all the resources, branding, and history that SAP has to offer. Truly an exciting time for us! We’d love the opportunity to talk with you about how you could be a part of it!

For more information, please go to WWW.!

About The Program Manager Role

As a program manager, you will be joining a world-class team to deliver HCM (Human Capital Management) software over the Cloud. The team you will be working with is called performance and security team under platform pillar, responsible for the development, consultancy, and regulation relevant to performance and security topics. You will be responsible for overseeing processes and procedures that team employs and improving those to ensure the successful delivery of the product and service. You will be responsible for coordinating among Product Management, Development, Operations and QA teams, and other pillar teams across the globe throughout the development lifecycle. Also be working with Dev managers to ensure the adherence to SLAs from the team when handling service requests.


  • Understand business requirements as well as high level technical requirements. Work with the management team to plan the roadmap. Take a leadership role with resource planning of the engineering and QA teams in support of the roadmap.

  • Coordinate delivery of multiple concurrent projects

  • Manage change control, issues and risks, create timelines, identify key deliverables

  • Manage project communications including regular status reporting and project updates to the leadership team, and ensure stakeholder involvement and attention

  • Work with technical and non-technical teams, including Customer Support, Professional Services, Product Management, Engineering and QA teams with efficient and effective resolution of customer issues and escalations

  • Work as part of a cross-functional group to evolve the Project Management Methodologies and influence development process improvement

  • Work with triage manager to manage customer interactions (status as well as escalations)

  • Be very quality conscious and drive for high quality delivery

Required Skills and Experience:

  • 7 years experience in IT industry, familiar with software development life cycle. Saas Cloud experience is a plus.

  • 4 years experience in project management role or related such as Scrum masters.

  • Previous leadership experience in developing and managing diverse global teams.

  • Must demonstrate a solid track record of delivering results, esp., of large scale complex projects

  • Experience in leading project meetings for diverse audiences consisting of customers, team members to executive level management and departmental directors.

  • Experience in Agile development methodology

  • Strong written, verbal, presentation and interpersonal communication skills

  • Bachelor’s degree is required, major in Computer Science, Information Management System preferred.

  • Certifications: PMP or CSM desirable #SuccessFactorscareer201609


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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