SAP System Operation Engineer Associate Job in Shanghai, China

Requisition ID: 121345

Work Area: Administration

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

About SuccessFactors

SuccessFactors is the leading provider of cloud-based Business Execution (BizX) software solutions to organizations of all sizes, with more than 15 million users across multiple industries and geographies. Today, we have more than 3,500 customers in more than 168 countries in 34 languages.

Our solutions focus on Business Alignment (people working on the right things) and People Performance (performing at full potential). We help companies execute faster and smarter, with greater precision and better business results than ever before.

In the end of 2011, SuccessFactors became part of SAP to drive all Cloud business globally for SAP. We’ll operate as a company within the company – maintaining our own unique culture and leadership team, yet leveraging all the resources, branding, and history that SAP has to offer. Truly an exciting time for us! We’d love the opportunity to talk with you about how you could be a part of it!

For more information, please go to!

About the Role

As Engineering System Operation Engineer, you will become a key team player in current SuccessFactors Engineering Performance team to support tremendous needs on Perf Lab development, maintenance, and operation.


  • Drive planning and buildup of production-like performance and load test lab;

  • Setup, deploy, monitor, and administer applications and underlying services or operators infrastructure platforms;

  • Ensure the cloud infrastructure QoS and proper process are in place to maintain a highly available solution (database backup, failover,….);

  • Design and implement proactive monitoring to ensure availability, performance and security of our non-production cloud infrastructure;

  • Manage patches and releases into non-production (including rollbacks, etc);

  • Assist in on-going load and performance testing activities;

  • Work with and enhance tools, operational processes to ensure smooth and consistent operations;

  • Produce high quality systems documents.


  • BS in Computer Science or related technical field or equivalent practical experience;

  • 3 years production experience administrating highly-available cloud architectures;

  • Strong programming skill in Shell, Ruby or other scripting languages;

  • Extensive knowledge of Unix/Linux environments;

  • Experience with networking, routing, firewalls, security policy creation;

  • Database management skills;

  • Excellent debugging and troubleshooting skills;

  • Ability to use a wide variety of open source technologies and tools;

  • Experience with massive large scale architecture operation and performance monitoring, tuning is highly preferred;

  • Experience with BigIP, Zabbix, Puppet, Chef, Apache, Tomcat, JBoss, SVN, Git, Oracle and MySQL is highly preferred;

  • Good communication skills in English.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection