Illinois Tool Works, Inc. Service Technician 1 in Sidney, Ohio

Service Technician 1 at ITW

Job Description

Peerless Service Technician 1

Peerless Food Equipment, a division of ITW Food Equipment Group, is seeking qualified service technicians to support domestic and international customers in the service of Peerless, Fedco and Peters equipment.

Essential Duties and Responsibilities

  • Adjusting, aligning, assembling, calibrating,inspecting,lubrication, and testingofequipment

  • Problemdiagnosisincludingelectrical/mechanical andelectronics troubleshooting. Mustbe able tobeinnovative and use common sense toremedy asituationso the customer mayresumeoperations

  • Consult with bakeries to identify process improvements and diagnose mechanical weaknesses to provide value-added solutions

  • Maintainfrequentcontact with theofficetoreceiveserviceassignments andreviewserviceproblems withadvisor, supervisor,ormanager

  • Consistently achieveor surpassweeklyproductivity andservicelaborrevenuegoals assigned by management

  • Maintain workingknowledgeoflatest modifications,retrofit,etc.forequipment assignedtoservice

  • Assistothersonequipmentinstallationsorin performing majorrepairassignments. Maintain a workingknowledgeof partsstocking andidentification methods

  • Complete timely and accurate trip and expense reports

  • Work in a safe manner and comply with all safety standards

Job Requirements


  • High school diploma or GED

  • 5+ years as an assembler, electrician, welder or engineer/field service technician in related field

  • Ability and willingness to learn additional skills or trades (welding, fabrication, electrical, mechanical, etc.)

  • Excellent verbal, written and interpersonal communication skills and customer interaction skills

  • Proficient in Microsoft Office applications, specifically Outlook, Word and Excel

  • Mechanical ability, such as pneumatics, hydraulics, and general fabrication with troubleshooting skills

  • Electrical skills, including ability to troubleshoot and basic PLC knowledge

  • Strong problem-solving skills

  • Ability to work independently and display sound judgment on high-profile projects that can vastly impact financial results and customer relations

  • Able to drive and/or fly multiple hours per day

  • Able to work on a variety of equipment

  • Ability to oversee new installations, large equipment repair, etc.

  • Must be able to furnish required hand tools for their role. (A list of tools is available upon request.)

Pref e r r ed Q u a li f i c a ti o ns

  • Rockwell Logix and Factory Talk experience preferred

  • Knowledge of bakery process and automation processes desired

  • Troubleshooting utilizing scoping power meter, multimeter, calipers or other basic assessment tools

  • Welding and fabrication skills desired

Phy s i c a l R eq u i r em e n t s / W o r k i n g C on d i ti o ns

  • Lifting 50-75lbs withor without assistance

  • Climbing up to 8ft. withladder

  • Extensive walking3-5 miles/day

  • Extensive driving8-12hours/day

  • Kneeling,crawling,squatting,bending,pushing/pulling

  • Exposureto noise, heat,cold, slippery,wetconditions

  • Extended international travel times (Up to 35 hours continuous)

  • May work on site for up to 2-3 weeks

  • Extended hour work weeks (average 60-65 hours)

  • 65% domestic and international travel

Pre-employment screenings performed (which includes background checks and drug screening)

ITW Food Equipment Group is committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, ITWFEG is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. We offer a competitive salary and benefits package including medical, dental, and life insurance, short and long term disability benefits, holiday and vacation pay, 401(k) with liberal matching funds, and educational reimbursement.

ITW Food Equipment Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at 937-840-5101 to request assistance

About ITW Food Equipment Group

ITW (NYSE: ITW) is headquartered in Glenview, Illinois. ITW’s Diverse businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 56 countries that employ approximately 51,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of nearly 10,000 active patents.

ITW’s differentiated business model is comprised of a set of unique core capabilities: our proprietary 80/20 business process, customer-focused innovation, and our well-known decentralized entrepreneurial culture. While we own many global businesses, these capabilities are unmistakably ITW—and key to our longevity and strong performance.