Citi IPB - Assistant Relationship Manager (NRI Segment) in Singapore, Singapore

  • Primary Location: Singapore,Singapore,Singapore

  • Education: Bachelor's Degree

  • Job Function: Operations Customer Service

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16060333


Citibank NRI Business is a unique business proposition providing wealth management services to the global Indian community. With over 25 years of banking expertise, we provide an expansive suite of offerings ranging from investment products, insurance products and treasury products to Non-resident Indians. The business has a presence in North America, EMEA and Asia Pacific, and also provides wealth management services on a cross border basis to clients in several other countries.

The incumbent will:

  • Manage walk-in customers

  • Complete documentation for clients transaction/investment needs

  • Resolve customer queries received through various channels (Email/Phone/etc.)

  • Follow the engagement model prescribed by the bank for periodic interaction with the customers (includes client on boarding and relationship calling etc.)

  • Drive service initiatives and assist clients and relationship managers towards delivering seamless service

  • Ensure to follow laid down processes and controls of the bank and regulators

  • Foster team work and work toward optimization of team contribution


  • 1-3 year's banking experience ideally in client-servicing

  • Good communication and problem solving skills

  • Good relationship management skills

  • Quick learner, self-starter and should be able to take initiatives

  • Good team player and should be able to work well with cross functional teams

  • Matured personality with a high-level of initiative and drive