BNY Mellon Sr. Specialist Infrastructure Intel based Operations Analyst - 3rd shift, 7pm -7am Friday, Saturday, Sunday in Somerset, New Jersey

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.


o Researches and recommends the appropriate system software to meet corporate standards and objectives for system performance.

o Identifies and solves complex and critical systems related issues to meet the objectives for the corporation.

o Assists with complex issues in the installation, support, troubleshooting, and repair of data center equipment.

o Communicates with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately.

o Manages ticket queues and handles complex escalated issues.

o Works with vendors to ensure efficient incident resolution.

o Contributes to the achievement of area objectives.

* * Intel based / Blade Server Hardware support* – Troubleshoot/Remediate

  • Mainframe mapping, cabling and troubleshooting

  • Plan and maintain data center infrastructure including mainframe, open systems, storage and network hardware

  • Coordination of hardware installations

  • Change and incident management

  • Telco support, extending circuits

  • Troubleshooting cable issues – copper and fiber

  • Shipping and receiving – Asset tracking

  • Ability to work with vendors

  • Proficient with Microsoft Office Suite and various web GUIs.

  • The Job shift will be 3rd Shift F-S-S.


Associates. BS preferred. 1 Year, but we will train. 5 years preferred.


  • BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals With Disabilities/Protected Veterans.*

  • Primary Location:* United States-New Jersey-Somerset

  • Internal Jobcode:* 45459

  • Job:* Information Technology

  • Organization:* Technology Services Group-HR06725

  • Requisition Number:* 1604927

Category: Information Technology