Citi Controls Associate - AVP in Tampa, Florida

  • Primary Location: United States,Florida,Tampa

  • Education: Bachelor's Degree

  • Job Function: Procurement

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16055991


Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Position Objective:

Global Bank Network Management (BNM) is part of the O&T Division with presence in Jersey City, Tampa, London, Budapest and Singapore. BNM enhances the efficiency and effectiveness of our banking services, while strengthening regulatory compliance, governance and control over Citi owned bank accounts. BNM global functions include: Relationship Management, Regulatory, Bank Expense Optimization, Data Integrity, Bank Signatory Management, and Control.

The candidate will be expected to perform proactive analysis of various data sources to form an independent assessment/opinion.

Key Responsibilities:

The candidate will need to develop effective relationships with global BNM team members and management to acquire strong understanding of the business functions and processes to coordinate and deliver the following:

  • Contribution to strengthening BNM’s Management Control Assessment (MCA) framework; Quarterly Reviews and Annual Risk Assessments

  • Oversight of Corrective Action Plans (iCAPS); evaluation of corrective action plans to ensure control issues are appropriately addressed

  • Management of Cross Border Data Clearance (CBDC) process for global BNM team

  • Establishment of process for identifying uncashed checks on Citi-owned bank accounts

  • Enhancement of procedures to comply with Citi’s Policy over Privacy & Confidentiality of Personally Identifiable Information

  • Procurement of mandates of authorized signers for global Citi-owned bank accounts

  • Implementation of new controls to reduce risk related to overlapping entitlements of manual authorized signers

  • Creation of process flows to identify control gaps and recommend appropriate and practical solutions

  • Review of global procedures to ensure completeness and consistency; implementation of process for quarterly management attestation of procedures including tracking of overdue items

  • Coordination of global BNM responses to Internal Audit

  • Identification of inefficiencies and opportunities to automate or eliminate manual processes

  • Involvement in driving global projects as required



·BA/BS or equivalent preferred

·5+ years of experience in the international financial services industry

·Experience in areas related to control, external or internal audit, compliance, risk management

·Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces

·Research, analysis, and inquisitive skills

·Conceptual, practical thinking and judgment skills

·Ability to convey information appropriate for intended audience

·Ability to present complex information to Senior Management in an easy to understand format

·Comfortable dealing with staff at all levels, including senior management

·Strong work ethic, personal initiative and high degree of professionalism with a global mindset

·Superior communication, facilitation and consensus-building skills

·Demonstrated relationship-building skills, with a superior ability to make things happen through the use of positive influence

·Experience working on large scale complex projects

·Strong PowerPoint skills, intermediate Excel skills