Citi Expatriate Payroll Operations Analyst 2 in Tampa, Florida

  • Primary Location: United States,Florida,Tampa

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16066274


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.

Job Description:

This role requires a strong understanding of Expatriate Payroll process and will partner with Global Mobility country coordinators, tax, finance and regional HRSS contacts to ensure proper reporting and payment of expat payroll-related compensation, including expat allowances and home/host benefit deductions.

This position requires the ability to work within established service level deadlines, multi-task, work efficiently and accurately and communicate with clients on critical and sensitive pay issues.

Job functions include completing on/off boarding employee’s expatriate status, ensuring all payments are submitted and performing reconciliations of all inbound and out interfaces. Excellent customer service skills, high frequency of regular telephone interactions with employees and HRs, strong attention to detail and good analytical skills are necessary.

Basic Functions:

•Manage and run the monthly payroll process for all of our expatriate population.

•Coordinating the receipt of all inbound payroll interfaces

•Provide balancing and reconciliation of payroll, inbound and outbound remittances

•Support Expatriate Payroll manager in ensuring the end-to-end processes are met according to the monthly calendar and established procedures

•Be proactive in identifying process improvements, system enhances and effectively manage the change

•Provide subject matter expertise in research and analysis activities into causes of pay issues; recommend and implement approved long and short-term solutions for best practices


  • HS Diploma or equivalent required. 4 year college degree highly preferred

  • Knowledge of PeopleSoft/Oracle HRMS System a plus

  • Excellent communication skills, including professional phone and email etiquette

  • Excellent customer service orientation

  • Strong time management skills and ability to handle multiple tasks

  • Excellent organizational skills

  • Strong accounting/math skills

  • Knowledge of Excel and Word

  • Prior experience with payroll highly preferred