ETMC EMS Corporate HR / Safety Dir (Paramedics Plus-Tyler, TX) in Tyler, Texas

Paramedics Plus is looking for a qualified Corporate Human Resources / Health and Safety Director based in our company headquarters in Tyler, Texas.

Paramedics Plus was created in 1998 as part of an ETMC EMS. In the 2000s, ETMC EMS continued to grow with the addition of Sunstar Paramedics and Three Rivers Ambulance Authority. With the addition of Alameda County, California and Sioux Falls, South Dakota; Paramedics Plus continues its commitment to provide exceptional service and compassionate care.


Plans, administers, implements and coordinates the activities of the Human Resources, Health and Safety function for Paramedics Plus. Working with appropriate management personnel, insures compliance with HR policies, insurance, workers comp, compensation, performance evaluations and supports the various Paramedics Plus divisions with consistency in policies and practices.


  • Responsible for maintaining the highest level of confidentiality, customer service and professionalism; responsible for promoting a positive image of the Company.

  • Directs organizational planning to evaluate departments, job design and workforce forecasting throughout the organization to enhance productivity.

  • Defines and recommends employee relations practices to establish positive employer-employee relations and promote a high level of employee morale.

  • Implements the compensation structure, pay policies, performance appraisal programs, employee benefits programs, and company safety and health programs, workers compensation claims, etc.

  • Evaluates and administers new and existing employee benefits including: health insurance, disability insurance, life insurance and other benefit plan options. Monitors programs for effectiveness, consistency and cost containment across locations.

  • Works proactively with senior management and staff to ensure that Paramedics Plus is able to recruit, motivate and retain supervisory, professional, technical and administrative staff.

  • Interviews and participates in the selection process for exempt-level candidates. Approves recommendations for terminations. Reviews employee appeals through complaint procedure.

  • Establishes and implements in-house employee development and training programs that address employee needs (e.g., managers training on Performance Appraisals, Interviewing, etc.).

  • Works with the Workers Compensation brokers, implements programs to control risks and losses. Develops correct incentives to insure compliance and continuous improvement in company safety program.

  • Assists management to evaluate conditions and opportunities within the system to improve safety performance.

  • Maintains an efficient department and a high quality staff through recruitment and development of staff; manages the work of staff.

  • Defines all Human Resources programs and authority/responsibility for those programs. Provides training and education to staff, including workshops, manuals and developmental meetings.

  • Oversees implementation of HR policies and programs through field staff.

  • Formulates, recommends and implements HR policies and strategies.

  • Ensures that all Human Resource policies and procedures are in compliance with and adhere to standards by regulatory agencies; conducts ongoing reviews of HR policies, practices and programs to ensure continuing quality improvement and effectiveness.

  • Identifies legal requirements and government reporting regulations affecting HR function (e.g., OSHA, EEO, ERISA, Wage and Hour, etc.); Monitors compliance and directs the preparation of information required. Acts as a contact with outside labor counsel and government agencies.

  • Partners with senior executive team to ensure understanding of and compliance with HR policies; keeps top management informed of new developments in HR.

  • Prepares and disseminates reports to assist senior leadership in creating and maintaining a work environment with high morale and productivity.

  • Attends Directors meetings as required. Keeps top management informed of problems that jeopardize the achievement of objectives and those that are not being adequately addressed at the line management level.

  • Develops and directs the annual HR operating budget for Paramedics Plus. This position also works closely with Finance on the purchasing of benefits programs (health and welfare) and managing the compensation expenses (structure movement, merit budgets and performance management administration). Develops department budget projection and makes recommendations; monitors expenditures in accordance with established budget.

  • Works closely with health insurance brokers and carriers, pension administrators, training specialists, labor counsel and other outside sources as may be necessary.

  • Performs miscellaneous projects as requested by management. May occasionally partner with other executive management team members on projects of a non-HR nature.

  • Other duties as needed. Duties and responsibilities may be revised, as needed, either verbally and/or in writing by the President.



  • Bachelor’s degree required. Master’s degree preferred. Certification in Human Resources highly preferred. Minimum of 5-7 years progressively responsible human resources experience ideally in healthcare or EMS related industry is preferred. Excellent interpersonal, collaboration and relationship building skills are required in order to effectively work with a diverse group and wide variety of people and personalities. Union experience preferred but not required.

  • A consummate professional, the Director will maintain complete confidentiality and high credibility in their relationships with vendors, management and supervisory personnel and functional expert about the organization’s strategic people processes, programs and objectives, communicating and interacting proactively and professionally to ensure the organization’s operational and strategic human capital needs are being met. Excellent customer service skills, excellent communication skills (verbally and written); excellent interpersonal skills, team player, high level of professionalism and confidentiality, detail oriented, ability to handle multiple tasks and prioritize tasks.

  • Physical Requirements: Ability to pass pre-employment physical & drug testing; able to lift objects up to 25 pounds; ability to work required hours; some overnight travel required.

Job Title: Director, Human Resources, Health and SafetyJob Code: TY04013Pay Grade: 44 Exempt (Y/N): Yes Reports To:President, Paramedics Plus Location: Paramedics Plus Tyler, Texas