Robert Half Finance & Accounting Credit Administrator in Vancouver, Washington
Perform credit review and approval of new and existing accounts by means of: o Credit Applications o Financial Statements o Credit Agency Reports o Third Party/Bank References o Customer Guarantee's
Complete collection activities on all assigned accounts including review of past due accounts as well as performing proactive review on upcoming payments due from customers. Understand the need to establish customer payment plans and work with credit manager on approval and then manage the plan to ensure customer compliance
Analyze orders on hold for assigned accounts to either release, hold, or cancel dependent on customer's credit status. Determine the basis of the credit hold and take corrective action
Assist with maintaining online credit systems (Pacific In Touch) with current credit information
Document customer and collection notes into online system (AR Task Tracking) used by the credit dept
Prepare annual account reviews (or more frequently as needed) to renew or adjust existing customer credit lines
Determine and prepare AR write offs on customer accounts to give to Credit Manager for review/approval
Determine needs to escalate an account to collections and bring proposal to Credit Manager for review/approval
Respond to customer requests for invoice copies and statements as well as answering general customer inquiries
Execute exceptional communication skills when dealing with customers in challenging situations
Capable of working with all levels of the organization from branch personnel, sales team, accounting services, up to senior management
Provide exceptional customer service in all aspects of the job
Perform back-up duties for Cash Application as needed
Maintain and manage resale tax exemptions and certificates for assigned accounts Education:
High School degree Experience:
Five+ yrs experience working in Accounting and Collections
Prefer to have NACM training and/or designations
Experience with high quality customer service
Substantial knowledge of liens, collection laws, and credit policies
Strong verbal and written communication skills and ability to listen
Knowledge and experience with Microsoft Office products including Outlook, Excel, and Word.
Ability to adapt to change and work independently.
Works collaboratively with other groups and functions to address and resolve issues
Ability to work in a fast pace enviornment
Have a little bit of crazy in you
Robert Half Finance & Accounting is the world's leader in specialized financial staffing. We provide exciting full-time opportunities in the areas of accounting, bookkeeping, finance, audit, taxation and more. We pioneered the professional staffing industry, and we've been successfully matching professionals with employers since 1948. Our proven proprietary processes, along with our relationships in more than 340 locations worldwide, allow us to provide you unparalleled access to exciting career opportunities.
But don't take our word for it. Our company once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016), and 9 out of 10 of our clients and candidates would recommend our service to a colleague.
Contact your local Robert Half Finance & Accounting office at 844.539.2523 or visit roberthalf.com/finance to apply for this job now or find out more about other job opportunities..
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 03600-0008830167
Functional Role: Credit Administrator
Postal Code: 98660-3301
Requirements: Credit - Collections, Credit - Commercial, Credit - Consumer, Credit Analysis, MS Excel