Citi MYS CTSM KL - KYC Analyst in Malaysia

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur

  • Other Location: Asia Pacific

  • Education: Associate's Degree/College Diploma

  • Job Function: Risk Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16013499

Description

  • Develop strong working relationships with the RMs

  • Provide feedback to RMs on changes/updates to CADDs

  • Understand compliance defined standards for applicable client types and any country specific requirements

  • Perform comprehensive review of CADDs as per defined policies, requirements and process steps

  • As a country coordinator, liaise with Local Compliance to identify new local requirements or changes in local requirements

  • Help identify process improvements

  • Maintain visibility of CADDs through end to end process

  • Manage CADD status updates and rejection reasons if any through tracking tool

  • Escalate CADDs to TLs as per the expediter process when there is delay in response from RMs – submission and action on rejected CADDs

  • Help identify training areas for RM/ RM Support

  • Organize periodic trainings for RMs/RM Support to help improve CADD making quality (incl. on major rejection reasons)

  • Promptly escalate issues, concerns to respective team leads

  • Actively participate in daily team huddles; be prepared with day-to-day planning

  • Track individual performance and operational metrics on a daily basis

  • Keep Workflow Tool updated on the status of checking of their respective CCB CADDs at all times

Qualifications

  • Graduates with 1-2 years of work experience with basic understanding of relevant banking practices, corporate policies and compliance requirements

  • Good command of reading and writing English/Mandarin/Cantonese language

  • Good PC skills with ability to pick up new software systems

  • Cooperative, proactive with high sense of responsibility and teamwork

  • Ability to work under pressure and in a volatile environment

  • Attention to details with high accuracy in work

  • Strive for process improvement

  • Display the ability to prioritize effectively in order to meet routine processing deadlines

  • Flexible enough to work as per business timings