Citi CBPS - Transaction Services Associate in Philippines

  • Primary Location: Philippines,Central Luzon,Makati

  • Education: Associate's Degree/College Diploma

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16057899


Performs Transaction Services Representative 4 duties plus:

  • Performs Relatively complex tasks associated with transactional processing and support required for multiple product lines and operational processes

  • Serves as subject matter expert for UAT and training initiatives

  • Provides creative solutions to reduce errors and to ensure adherence to audit and control policies

  • Participates in activities related to compliance to help minimize losses

  • Train new team members and lower level personnel

  • Provides feedback on project related activities

  • Executes relatively complex transactions

  • Serves as special project teams for new initiatives



  • Minimum - High school diploma or equivalent

  • Preferred - BS/BA Degree


  • Prior work experience in transaction services job that would provide a good understanding of activities, policies, procedures and concepts of the work area

  • Demonstrated analytical and investigative skills for problem identification and resolution