Washington State DSHS Developmental Disabilities Case/Resource Manager in United States


Region 3 Field – Tacoma Developmental Disabilities Administration office is currently searching for a Developmental Disabilities Case/Resource Manager to provide supports to the clients we serve by providing advanced level social services and specialized case and /or resource management for people with developmental disabilities and their families. Travel is required as a part of the job and occurs daily. This job covers the geographical area Pierce County and you'll be assigned a caseload within this area.

Core work hours are 8:00 am to 5:00 pm, with Saturday and Sunday off.

The ideal applicant will have experience and knowledge working with people with developmental disabilities, and also shares the values and mission of the agency and the administration when working with our clients; have understanding that the importance of basic benefits of community life is not unique to people with developmental disabilities. These benefits include Power and Choice, Relationships, Status/Contribution, Integration, Competence, and Health and Safety.

You need to be a fast learner, technologically savvy, detail oriented, flexible and will be perceived as a professional in the community and must have people skills and the ability to coordinate supports in a fast-paced environment.


Benefits apply to full-time and most part-time employees. Benefits may include:

Major Medical

  • Dental

  • Vision

  • Flexible Spending Account

  • Long-term Disability

  • Retirement and other savings plan options

  • Life Insurance

  • Paid Vacation & Holidays.

See the Benefits tab for more details.

People with intellectual and developmental disabilities and their families are valued citizens of the state of Washington. Within the Department of Social and Health Services, the Developmental Disabilities Administration strives to develop and implement public policies that will promote individual worth, self-respect, and dignity such that each individual is valued as a contributing member of the community.


Identify support needs of clients of the Division of Developmental Administration (DDA) and plan for and authorize payment for appropriate services. Schedule and conduct face to face home visits with clients and families.

Complete and revise client assessments and service plans in CARE within established timelines as required for caseload and according to WAC, and send appropriate notices to client and representative. Review and monitor client plans, reports, and client progress.

Request Exceptions to Rule (ETRs) and prior approvals per requirements. Testify at administrative hearings as needed. Complete service authorizations and input before the regular cutoff to ensure timely provider payments.

Based on assessed needs, refer individuals to appropriate DDA services, other department services, and community programs/resources. Work with families and community members to advocate on behalf of clients. Collaborate with other agencies and professionals to support clients. Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/division services, or local community resources.

Establish and maintain complete and accurate case files. Document all client activity in the service episode records in case files. Complete Planned Action Notices, policy exception request, and documents that require higher level approval in a timely manner. Complete Incident Reports per department/administration policy and procedures.


Required Education and Experience

A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field


Two years of experience providing social services to people with intellectual disabilities. Graduate training in social science, social services, human services, behavioral sciences or an allied field will substitute, year for year, for one year of the experience providing social services to people with intellectual disabilities.


One year experience as a Developmental Disabilities Case/Resource Manager Trainee within Washington State employment.

Degree Notes:

  • A degree in Social Work must be from an educational program by the Council on Social Work Education.

  • This job requires Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent.


  • Satisfactorily completion of 12 months as a Developmental Disabilities Case/Resource Manager Trainee within Washington State service.

When applying please do the following:

Using the ATTACHMENT feature when applying, please attach all three items listed below:

  • Copy of your qualifying college degree transcripts.

  • Letter of Interest outlining how you meet the skills and abilities listed in the job posting.

  • Chronological resume, including dates of employment.

If you are not able to attach your documents you can send the information to me via email at lynette.ryder@dshs.wa.gov (preferred method) or via fax to (360) 829-3072 no later than the closing date and time of this job ad. If sending via fax, make sure to include the specific job referral number and my name on the cover page.

For questions about this job, contact: Lynette Ryder at (360) 829-4956 or at lynette.ryder@dshs.wa.gov referencing 01491.

Supplemental Information

Some jobs may require full criminal background check. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social & Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Job Type: Full Time - Permanent

Job Number: 2016-01491

Department: Dept. of Social and Health Services

Closing: 2/28/2017 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504.

Website: http://www.careers.wa.gov

Salary: $3,627.00 - $4,762.00 Monthly

Location: Pierce County – Tacoma, WA