Penn Power Group Service Manager in United States


Penn Detroit Diesel-Allison, LLC, a leading distributor of Detroit Diesel engines, Allison transmissions and Carrier transport refrigeration, is currently seeking an experienced Service Manager. This position will oversee the Service Department’s daily operations and activities.

Responsibilities include, but are not limited to, the following:

  • Supervising technicians

  • Assign jobs to technicians

  • Communicate job status to Customer Service Representatives

  • Review work orders for accuracy, including work performed and diagnostics.

  • Responds to inquiries regarding company’s services, pricing, dates repairs will be completed, adjustments to bills/repair orders, etc.

  • Investigates and resolves a variety of problems.

  • Coordinates activities with other internal departments to meet customer needs.

In order to be considered for this position an individual must have three years of management experience in the diesel engine/heavy duty trucking industry. Prior Truck Dealership experience in any capacity is a plus. Also, strong written and verbal communications, along with strong telephone skills are a must.

We offer a competitive salary including an aggressive incentive/bonus plan, comprehensive benefits including affordable Health Insurance and a 401(k).

For more information about our company, please visit our website at


Penn Power Group is a federal contractor and has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact Kelly Vanderbilt at or 215 335 0500 ONLY if you wish to request an accommodation or if you wish to be included in our affirmative action program. Resumes sent to this address will not be accepted.

Requisition Number: 16-0118

Post Date: 8/4/2016

Title: Service Manager

Number of Openings: 1

City: Wilkes-Barre

State: PA