SAP (Junior) Technical Writer for the SAP Solution Manager Team Job in Walldorf/St. Leon-Rot, Germany
Requisition ID: 126416
Work Area: Software-Design and Development
Location: Walldorf/St. Leon-Rot
Expected Travel: 0 - 10%
Career Status: Graduate/Professional
Employment Type: Regular Full Time
SAP’s vision is to help the world run better and improve people’s lives.
As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
Now it’s your turn to take the next step and help make the world Run Simple.
PURPOSE AND OBJECTIVES
We are looking for a technical writer to join our SAP Solution Manager user assistance team. SAP Solution Manager is the lifecycle tool available for all SAP customers. As the successful usage of SAP Solution Manager is of vital importance for SAP and our customers, first class documentation is key.
If you enjoy technical writing, have a strong interest in software, and are curious to work in a high-paced environment of a multinational world-class company, then we look forward to receiving your application. We cultivate an open and communicative atmosphere in our team, where each team member works independently, but in close cooperation across locations and roles. You will receive training that covers the technical and documentation-related aspects relevant for your job.
EXPECTATIONS AND TASKS
Creating user assistance (UA) deliverables (both text and multimedia) in close collaboration with the development teams, UX designers, and other stakeholders to enable users to deploy, administer, and use the SAP software
Ensuring that the UA deliverables are of high quality, adhere to standards and guidelines, and are written in appropriate style and tone for product and audience according to target group and target market
Defining terminology that is simple, consistent, and conforms to industry standards
Acting as an advocate for an excellent user experience
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
A good to excellent university degree in technical communication or a related subject or a language-based university degree
Excellent written and spoken skills in English
The ability to express complex technical information in a clear and precise manner
The ability to work to tight deadlines, deliver on time, and ensure high quality
Flexibility and a readiness to communicate with other team members and to participate in knowledge transfer
- Graduates are welcome
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at Careers.Germany@sap.com . Requests for reasonable accommodation will be considered on a case-by-case basis.
Additional Locations: No Selection