SAP SAP Custom Development Engagement Manager (f/m) Job in Walldorf/St. Leon-Rot, Germany

Requisition ID: 122841

Work Area: Solution and Product Management

Location: Walldorf/St. Leon-Rot

Expected Travel: 0 - 50%

Career Status: Professional

Employment Type: Regular Full Time


SAP’s vision is to help the world run better and improve people’s lives.

As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

Now it’s your turn to take the next step and help make the world Run Simple.


SAP Custom Development (CD) as a global organization delivers a full lifecycle of custom development services - from the strategic planning of a development project through delivery and maintenance of the solution.

With development centers in Walldorf, St. Ingbert, Newtown Square, Bangalore, Shanghai, Palo Alto, Delhi, Tokyo and Sao Leopoldo (amongst others), we are able to leverage a global delivery model that utilizes the specific strengths of each location.

In order to further strengthen our growing business in EMEA North (France, UKI, Belgium, Netherlands, Nordics), we are looking for a CD Engagement Manager (Senior or Expert Level) to extend our footprint in this region.


As a CD Engagement Manager you will significantly contribute to the SAP Custom Development revenue and profitability targets. While you will be assigned to the regional team of Custom Development, you will act as a virtual member of the Market Unit team by maximizing and growing our business in your area of responsibility and by being responsible for taking actions to secure these targets.

Expected main tasks

  • Together with other CD Engagement Managers you are responsible for Revenue Budget and P&L for our Custom Development business in the respective territory.

  • Support the respective account teams in driving custom development opportunities.

  • Drive the entire CD engagement cycle through the sales phase and the delivery phase.

  • Establish, protect and cultivate relationships to the Market Unit Sales and Customers.

  • Pro-actively drive and negotiate business opportunities in tight alignment with the MU Sales, Custom Development Sales, and the Consulting Teams - and interact with the customers for proposals & contracts.

  • Develop a value proposition / Account plan meetings as well as tailored roadmaps to successfully close concrete custom development opportunities.

  • Professionally manage bids and proposals as per the Custom Development Opportunity Management Guidelines with support from our Delivery Organization and together with the local Sales and Consulting teams.

  • Ensure compliance as per Custom Development governance processes, synchronization with SAP Consulting internal processes and secure conformity with Corporate Controlling and Legal Guidelines for CDPs.

  • Support the account team in managing customer expectations during project delivery incl. Custom Development related escalations.

  • You are the first point of contact for ongoing project communication with the respective Market Unit and the Project Manager.

  • Secure an appropriate bid management and delivery governance (approval process, risk management and compliance) in alignment with other Lines of Business.

  • Maintain project pipeline and revenue forecasts, and oversight of the project performance (in any aspect that may affect P&L). Provide appropriate updates to the SAP Custom Development management.

  • Together with our Project Managers you are responsible for requesting and safeguarding the CD Customer Satisfaction material, and for the facilitation of respective customer responses.


  • University degree / MBA

  • Knowledge of the SAP Custom Development business is an advantage

  • Strong experience in driving customer relationship

  • Strong leadership and project management skills

  • Intensive networking and team orientation

  • Sound analytical, problem solving, and decision-making skills

  • Very good self-management and objective-focused working mode

  • Highly customer-oriented

  • Pro-active and success-driven with a “can do” attitude

  • Fluent English, German and another language would be an advantage

  • Effective communicator

  • Excellent presentation skills

  • Business acumen in combination with technology expertise

  • Good understanding and experience of custom software development, its complexities, the key business requirements for execution and a good understanding of scoping at high level

  • Intercultural sensibility


  • 5 years of professional experience in Business Development, Project Management, Sales or Consulting of SAP solutions

  • Professional experience in or with Custom Development would be an advantage


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at EMEA: 49 6227 7 48599 and , Americas: , APJ: . Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection