SAP Technical Project Manager Job in Walldorf/St. Leon-Rot, Germany
Requisition ID: 125809
Work Area: Solution and Product Management
Location: Walldorf/St. Leon-Rot
Expected Travel: 0 - 60%
Career Status: Professional
Employment Type: Regular Full Time
SAP’s vision is to help the world run better and improve people’s lives.
As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
Now it’s your turn to take the next step and help make the world Run Simple.
PURPOSE AND OBJECTIVES
Within the Products & Innovation board area, the mission of the Enterprise Cloud Services (ECS) organization is to Run Customers on Cloud, Simplify Cloud Consumption and Ensure reliability with high Customer Satisfaction. Within this organization the Partner Management organization is ensuring the successful delivery for our HANA Enterprise Cloud partner-delivered engagements and managing the whole lifecycle from partner strategy over partner relationship management to technical project management.
The Partner Management Organization has the following priorities:
Build and operate a world-class, efficient and reliable organization to support our partner-delivered customers' journey toward their next-generation business
Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis
Accelerate innovations on the SAP HANA platform (SAP Business Suite powered by SAP HANA, industries, and high value apps)
Ensure the provisioning of system landscapes, installation of applications, and performance of upgrades & migrations by partners
Provide project management and technology consulting for all partner-delivered HEC Projects
Act as the main interface to the customer project team to ensure effective communication
Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time you can do so given your manager’s agreement.
EXPECTATIONS AND TASKS
As Technical Project Manager you are responsible for the following tasks:
You are involved in partner-delivered engagements during onboarding, from the sales-to-delivery handover to the handover to Customer Engagement.
You are the single point of contact for the customer, being in continuous alignment with the partner and responsible for the technical project management during build phase
Your passion is the implementation and migration of different solutions and technologies including the design, configuration and operation of the perfect solution landscape with the newest technologies, products and innovations.
You are the escalation contact during build phase.
You have quality, time and budget control during build phase.
You manage Change Requests and the issue handling during build phase.
You are the owner of a repository for all build related tasks (project/handover templates etc.)
You are the main contact for the creation of the complete SAP Cloud powered by SAP HANA system landscape and you understand the customer`s needs.
You ensure the alignment with all relevant units (e.g. customer, partner, Global Partner Delivery Director, HEC Partner Operations Management, HEC Partner Center of Expertise, Enterprise Cloud Success Manager, etc.).
You provide onsite presence for SAP as required to ensure effective project delivery.
You support continuous improvements for all related partner delivery processes with feedback from critical customer situations.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Demonstrate IT Project Management Competencies
Strong track record in managing customers and/or partners
Strong technology/solution background plus strong business acumen
Very good understanding of SAP HANA and SAP Cloud technology topics
Strong experience in upgrade / migration, provider transition or global roll-out projects
Team player, proactive networking attributes, results and execution focused
Strong intercultural business and team skills, with proven ability to effectively manage a virtual, multi-cultural/ cross-functional team
Actively manage project escalations
Strong communication and presentation skills
Fluent in English and fluent in German (spoken and written)
Good overview of the SAP HANA Enterprise Cloud Offerings
Understanding of SAP Next Generation solutions and services (Analytics, Cloud, Mobility, HANA, Sybase)
Perspective on current Cloud Hosting trends
Be able to lead Quality Assurance reviews and Lessons Learned sessions (internally/externally)
- 5-7 years of experience in customer facing engagements
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at Careers.Germany@sap.com . Requests for reasonable accommodation will be considered on a case-by-case basis.
Additional Locations: No Selection