Citi ANALITYK DS. OPERACJI FINANSOWYCH in Warsaw, Poland
Primary Location: Poland,Mazowieckie,Warsaw
Education: Bachelor's Degree
Job Function: Operations
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 16057873
Context / environment:
Management support and occasional back-up, leadership and BAU supervision of the team(s) responsible for various processes within Global and Direct Custody and Clearing
Ensuring constant manager’s support in assistance and development of their team members, preparing annual reviews of their personal development plans, managing their career growth.
Manager’s support in controlling and supervising any updates of the procedures and their improvement, including self-initiated technological changes.
Active seeking for improvement of the STP figures.
Manager’s support in controlling of the employee’s assignments and encouraging awareness of controlling activities among employees.
Manager’s support in controlling MCA in a timely manner.
Manager’s support in audits, internal and external controls as well as implementing their recommendations.
Manager’s support in the questions, queries and financial claims posed by the internal and external clients/business partners.
Raising and escalating queries along active seeking solutions for them with higher management.
Cooperation with other Citigroup teams to improve the services offered.
Additional business oriented tasks requested by manager.
Delivering high quality of service.
Challenging the status quo, display initiative and innovation.
Supporting colleagues, especially during their absence and peak volume periods.
Performing root cause analysis of common repair reasons and suggest enhancements.
Ensuring existing and potential issues are escalated appropriately and in a timely manner.
Encouraging positive and professional working environment.
Performing additional business oriented tasks requested by manager.
Knowledge / experience:
Knowledge of banking and financial systems acquired at university level.
Two years of experience in institutions linked to banking.
Satisfactory assessment grades .
Knowledge of Citigroup Policy with regard to settlement operations.
Effective time management of employees and enhancement of their skills.
Effective verbal and written communication, especially with employees and supervisors.
Ability to prioritise and work efficiently under time pressure.
Ability to build long-term relations.
Higher education – economic profile.
Fluent English required.
Computer skills; MS Office environment knowledge.
Ability to work under stress.
Ability to analyse and solve problems.
Ability to create capacity plans.