Veterans Affairs, Veterans Health Administration Deputy Assistant Deputy Under Secretary for Health for Access in Washington, District Of Columbia

Veterans Affairs, Veterans Health Administration
1 vacancy in the following location:
  • Washington DC, DC
Work Schedule is Full Time - Excepted Service NTE NTE Four Years

Opened Friday 10/7/2016 (13 day(s) ago)

** Closes Monday 10/24/2016 (4 day(s) away)

Job Overview

Vacancy Identification Number (VIN): 1817070

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

The Department of Veterans Affairs (VA) has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

Relocation and/or Recruitment Incentives: May be authorized.

This position is located in the Veterans Health Administration (VHA) and reports to the Assistant Deputy Under Secretary for Health for Access to Care ADUSH/AC, and to the Deputy Under Secretary for Health for Operations and Management (DUSHOM). The incumbent serves as Operations Director of the Department's Office of Veteran Access to Care. This Office is established to lead the transformation of the Veterans Access and will be responsible for operational policies regarding clinic management related to access, scheduling, consult management, and wait times.

VA structures its SES and SES equivalent positions into pay bands. This is a Pay Band 2 position. The salary for this position is capped at $178,900. Exceptions to the salary cap may be authorized.

This position is also being announced as a physician under VHA16-1822536-SESEQV-PLR


In coordination with the ADUSH/AC, the Deputy Director provides executive leadership, strategic direction, and oversight for the transformation of Veteran access to health care within VHA into Veteran Centered Care. The Deputy Director ensures the smooth operations and represents the ADUSH/AC in their absence.

Duties include: ensuring oversight and guidance to responsible program offices within VHA towards the development of a structured work for addressing access deficiencies and to organize the work on each established access tasking/initiative. In addition, the position will oversee the tracking and evaluation process to ensure goals are obtained and measured for effectiveness towards desired outcomes, and for tracking the operational data focused on Veteran access, to include Primary Care, Mental Health, Telehealth, and all clinical specialties. This will mean that initiatives developed in support of Veteran access are fully aligned with the strategic objectives of VHA and VA, and that the necessary resources are available to t the implementation of initiatives in the transformation of those services.

The incumbent provides administrative support to VHA's "Health Care Delivery Committee" (HDC), on matters relating to access to care, to include development and tracking progress on individually established work plans at a national level.

The incumbent serves as an advisor to program offices for the development of legislative initiatives and proposals related to all access-related activities. He or she prepares testimony and presents briefings to Congressional members, external and internal stakeholders as directed by the DUSHOM on matters related to the transformation of Veteran access to healthcare within VHA.

The incumbent establishes and maintains effective communication channels to internal stakeholders (VACO, VISN and Facility) and external stakeholders (Veteran Service Organizations, Congress, DoD, HHS, Professional Organizations), that facilitate understanding and promote culture change within VHA on Veteran access to care. This includes assisting with identification of resources that promote information sharing and education on the purpose and principals of delivering veteran centered care, for fostering new methods of collaboration with the Veteran community at large, and with other federal, state and local governmental agencies, VISN and facility leadership, and other special interest groups. The incumbent collaborates with facility clinical and administrative leaders on a regular basis to gain insight and increased understanding related to the success of changing the culture within VHA and barriers to Veteran access to care, and using that information to develop marketing and training to employees on the goals and principals of veteran centered care.

The position applies extensive knowledge of VHA and VA policies and programs to assist officials in identifying ways to assist program offices and field facilities implement improved Veteran access to care, and to facilitate strategic alliances and partnerships that are essential to lead and sustain the transformation of culture within VHA. This includes identifying barriers and challenges that may impede coordination efforts within the administration of access initiatives; identifying and preparing recommendations to improve business practices to introduce high quality and cost effective health care delivery services that are patient focused; and identifying resource management principles.

The Deputy Director maintains awareness of critical program developments affecting health care delivery services, policies, and programs. The incumbent ensures that proper officials and stakeholders are informed of significant changes in trends, etc.

The Deputy Director supports the ADUSH/AC in representing the DUSHOM in matters relating to the transformation of access and continuity of care to veterans. This may include updating key governmental officials, representatives from veteran and military service organizations, and other interested stakeholders.

Travel Required
  • Occasional Travel
  • Travel to attend meetings representing the Department of Veterans Affairs
Relocation Authorized
  • Yes
  • The Department of Veterans Affairs offers Permanent Change of Station (PCS) relocation services. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. For more information visit VA’s Financial Services Center Permanent Change of Station (PCS) ( website
Job Requirements
Key Requirements
  • Must pass pre-employment physical examination
  • Designated and/or Random Drug Testing required
  • Background and/or Security Investigation required
  • Must be proficient in written and spoken English
  • Selective Service Registration is required for males born after 12/31/1959.


  • U.S. citizenship.


In addition to the education requirements, applicants should possess the following technical qualifications and executive core qualifications (ECQs) required for this position. Typically, these qualifications would be gained through education, experience and training which reflect progressive development and achievement in responsible management/executive level assignments. If you are currently a federal employee, this type of experience is typically found at positions the GS-14 level and above.

All applicants should show in their RESUME that they possess these specific technical qualifications and ECQs. It is highly recommended that your resume address your accomplishments in these specific competency areas or by writing narratives outlining your work accomplishments supporting these competencies. Failing to provide this information in your application package may result in non-consideration.


  1. Leading Change
  2. Leading People
  3. Results Driven
  4. Business Acumen
  5. Building Coalitions

For more information on ECQs please visit http://www/


  1. Expertise in organizational programs and requirements of health care delivery systems.
  2. Expertise in managing and directing a health care program at a national level.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


The applicant must possess extensive leadership experience in the health care arena sufficient to qualify for the equivalent of a senior executive position within the Federal service, including significant experience with strategic planning, policy development, financial management, and staff development. Expert-level knowledge of current concepts in health care such as communicating and providing guidance on national level health care policy to internal and external stakeholders, defining and evaluating new policy recommendations that directly impact health care provided to patients, overseeing senior leadership responsible for oversight of national health care facilities, analyzing information and data to identify improvement opportunities to reduce barriers to health care service, and developing treatment standards to monitor the quality of health care on a national level are also essential.

In addition to the education requirements, the following technical and executive core qualifications are required for this position. Typically, these qualifications would be gained through education, experience and training which reflect progressive development and achievement in responsible management/executive level assignments in health care at a national or Network level; Medical Center Director, Associate Director, Chief of Staff, Program Director, similar or equivalent positions in a hospital/network/regional office or allied medical care facility. An individual's total experience and education must demonstrate the ability to perform the duties of the position.

VETERANS' PREFERENCE: Veterans' preference does not apply to Senior Executive equivalent positions.

Security Clearance

Public Trust - Background Investigation

Additional Information
What To Expect Next

After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements. You will be notified when this decision is made.


Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at

Other Information

Members of the Senior Executive Service Equivalent (SES EQV) accrue annual leave at the rate of 1 day (8 hours) for each full biweekly pay period.

This position is in the Excepted Service and does not confer competitive status. This position may be reappointed or extended.

This job opportunity announcement may be used to fill additional vacancies.

Salary Range: $123,175.00 to $185,100.00 / Per Year

Series & Grade: SR-0671-99/99

Supervisory Status: Yes

Who May Apply: All groups of qualified individuals

Control Number: 452371600

Job Announcement Number: VHA16-1817070-SESEQV-PLR