Convergys Specialist Analytic Consulting in Westminster, Colorado

Job Title:

Specialist Analytic Consulting

Job Description

The Specialist Analytic Consultant will work as part of a consulting team to analyze the business processes and supporting data of internal and external clients, assess current performance levels, and identify opportunities for improvement. This position will focus on conducting detailed data analysis while maintaining a client focus. This role is responsible primarily for conducting data analyses required to meet project objectives. Details of the required analysis will be defined by the Project Lead, however this individual will be expected to complete the analysis independently.

Essential Functions/Core Responsibilities

• Consult with clients on business operations and performance initiatives

• Gather and review client documentation related to existing business operations, processes, capabilities, and metrics

• Support the project team to successfully complete all phases of a data analysis project, including but not limited to: Planning, Data Collection, Data Cleansing, Analysis, and Recommending Solutions

• Perform analysis of large client data sets and provide recommendations for improvement related to the project initiative with limited direction from Project Lead

• Support the project team to successfully complete all phases of a data analysis project, including but not limited to: Planning, Data Collection, Data Cleansing, Analysis, and Recommending Solutions

• Interact with both external clients and internal resources while at client site to support the due diligence process

• Support development of client deliverables (includes: ROI analysis, statistical analysis, strategic assessments, communications, and business processes)

• Conduct internal presentations to project team and related stakeholders from various functional areas, such as Sales and Program Management

• Develop approach, document tasks, and manage timeline for individual work streams in support of overall project

Candidate Profile

• Bachelor's degree in related field from a four-year college or university with two to four years of consulting or analytics experience preferred

• Strong communication skills, both written and verbal

• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables

• Self-starter, sense of urgency, and works well under pressure

• Strong attention to detail

• Sense of professionalism and ability to develop relationships

• Proficient in Microsoft Office

Career Framework Role

Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Receives a moderate level of guidance and direction


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.


USA, Westminster, CO

Language Requirements:

Time Type:

Full time

Who We Are

At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.

For our clients, this means our 125,000 team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers.

For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way!

Build Your Career With Convergys

When you become part of our team, you join 125,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to "Grow As a Team." It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!

Watch the video below to hear from some of our employees around the world as they talk about what it means to be part of the Convergys team.

Convergys has careers available in 31 countries at 150+ locations.

Establish your career with a company that has locations across the world. You can grow personally and professionally - and make a difference for customers and for the communities where we live and work.