Wegmans Sub Shop Customer Service in Westwood, Massachusetts

Title: Sub Shop Customer Service Location: MA-Westwood-WESTWOOD, 169 University Ave, Westwood, MA 02090 Other Locations:

Want a job you’ll LOVE?

Our Sub Shop serves made-to-order submarines and wraps using delicious ingredients and freshly baked bread. In this area, you’ll work with a team to deliver incredible service and prepare fresh, great tasting meal solutions for our customers. If you have a passion for food and enjoy working in a fast-paced environment, then this could be the role for you! Looking for Career Growth? Watch our video! http://youtu.be/Bw7gG0U6DqM

How do I make a difference?

Providing Incredible, Knowledge Based Customer Service

Proactively approach customers, prepare orders as requested and answer any questions they have about products or programs offered

Balance a variety of tasks at one time, being attentive to customers while preparing orders, ensuring supply levels are maintained and keeping an eye on products in the oven

Ensuring High Quality Products & Ingredients

Complete all tasks in the department including preparing subs and wraps for customers; baking bread and cookies; slicing meats, cheeses, and vegetables; cooking meatballs and chicken strips; washing dishes, etc.

Follow Wegmans core recipes and department job aides when preparing all products in the department to ensure a consistent outcome in line with Wegmans standards of quality

Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Living Who We Are

Support, encourage, and respect co-workers

Work with supervisor to set and achieve goals for professional development

Comply with Wegmans Policies and Work Rules, as well as, federal and state laws

Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Seeking Candidates Who…

Live our values: caring, respect, empowerment, making a difference, high standards

Possess teamwork & diversity awareness

Seek continuous learning opportunities

Provide incredible customer service

Ensure food & human safety

Possess organizational skills

Provide knowledge based service

Educate self and others about product knowledge

Use and explain Wegmans cooking techniques

Possess culinary knife skills

Preferred Skills and Experience

Customer service experience, preferably in a food service, grocery or retail setting

Food preparation experience

Ability to work in a fast-paced environment and produce quality products with speed and accuracy

Work Environment

Work involves continuous interaction with customers and co-workers in a fast-paced environment

Typical motions include repetitive hand and arm movements, bending, reaching and lifting

Responsible for moving and lifting an average of 5 – 15 pounds with a maximum weight lifted of 50 pounds rarely

May be exposed to various allergens and work environments, including temperature changes

Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hour * Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed