Amtrak Senior Engineer - 90207233 - Wilmington in Wilmington, Delaware

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?


The Senior Engineer is responsible for applying business oversight to technically ordered department with a goal of ensuring that actions undertaken, solutions developed, and improvements delivered result in business value, enhance productivity, and drive collaboration among the disparate elements of the Engineering Department. This position is responsible to all levels of the Engineering Department for identifying areas where enhancements to systems, resources, processes, and procedures will improve performance and taking appropriate action to drive continuous improvement. This position will manage a centralized operations desk to ensure effective communication between NEC CETC dispatchers and Engineering with respect to infrastructure failures and scheduled work assignments.


•Lead the development, implementation, and administration of business processes for a centralized operations desk within the Engineering Department

•Assemble, manage, develop, and effectively deploy a staff of up to 4 engineering professionals to man the 24 / 7 centralized operations desk

•Act as single point of contact for Engineering and Operations (Business Lines) management for inquiries into operations desk functions and requests for data / analysis

•Lead the development of operations desk reporting and data analytics to enable data driven decision making by Engineering supervision and management

•Review business practices – identify opportunities to improve work methods and streamline existing processes to reduce unit costs, engineering inventory, and material handling costs. Measure quality of work, effectiveness of maintenance practices and appropriate disposition of work force.

•Assist in the development of and analysis of benchmarking materials, the review of work practices, policies, procedures, data, budgets, agreements, work standards, and other relevant documentation to ensure efficiency and economies to scale to support the divisions and disciplines in creating a uniform and consistent structure

•Continuously communicate with all levels of Engineering management to gauge satisfaction with the tools, systems, processes, and functionality delivered to assess further training needs, understand where strong change management efforts are required, and identify opportunities for improvement


•Solid ability to collect, summarize and analyze financial and operational information

•Demonstrated work experience in railroad engineering management systems (or related field)

•Proven experience with business process development and mapping and working knowledge of enterprise asset work management processes

•Familiarity with and ability to apply key concepts in all areas of project management including strategic planning, impact studies, budgetary analysis, logistical planning and organizational relationships

•Proven skills in developing strategies and objectives to meet the needs of the corporation

•Demonstrated ability to build rapport within all levels of the organization and to communicate effectively with Department heads

•Ability to communicate complex concepts at all levels

•Working knowledge of asset, work, and maintenance management best practices and processes.

•Demonstrated ability lead and manage organizational change

•Demonstrated ability to build rapport with all levels of the organization and to communicate effectively with department heads, managers, supervisors and clerical staff

•Demonstrated ability to apply strong analytical skills


•Prefer a Master Degree in Engineering, Business or Technology management.

•Understanding of Maximo, asset and work management system, organizational and business processes

•Working knowledge of ISO 55000, PAS 55, or other Asset Management standards

•Related workforce management experience

•Working knowledge of GPS/Geospatial Systems



Requisition ID: 25121

Posting Location(s): Delaware; Pennsylvania

Personnel Area: DE05

Job Family/Function: Engineering

Relocation Offered: No

Education Requirements: Bachelors Degree

Travel Requirements: Up to 25%

Employment Experience Requirements: 5 - 7 years of experience

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

POSTING NOTES: Engineering || Engineering