Southwestern Michigan College Part-Time Testing Technician in Dowagiac, Michigan

Part-Time Testing Technician

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Posting Details

Position Information

Posting Number20110654

Job TitlePart-Time Testing Technician

Job CategoryStaff

Position Summary Information

Job Description Summary

Southwestern Michigan College, a two-year college located approximately 30 minutes north of South Bend, Indiana, and approximately 30 minutes from Lake Michigan’s eastern shore is seeking a Part-time Testing Technician who is dedicated, enthusiastic and reliable.

The Part-time Testing Technician is a customer service representative in the Testing Center. The Testing Technician will provide assistance with administration and proctoring of test. This position will report to the Director of Academic Assessment and Testing Services.

Essential Duties and Responsibilities:

• Provide proctoring services in support of facility, students services and disability services in the testing center.

• Enter and maintain examinations administered in the Testing Center, which includes data input into Banner and filing.

• Administer high stakes exams, which includes yearly proctor certification.

• Work well under pressure and able to multi-task

• Reliable and attention to detail

• Must be able to work with little or no supervision

• Perform other duties assigned by the Director of Academic Assessment and Testing Services.

Required Qualifications

High School diploma orGEDrequired

Preferred Qualifications

Associates degree preferred

A minimum of one-year customer service experience or a combination of education and experience commensurate with the duties and responsibilities of this position.

Other Information

Knowledge Of:

• Banner Student Information System, various software systems, and other technology devices.

• Regulations of confidentiality as outlined byFERPA.

• Working with students from a diverse group of backgrounds.


• Ability to multi-task.

• Excellent written and verbal communication skills.

• Ability to maintain cooperative and effective working relationships with coworkers.


• Dexterity of hands to operate a computer keyboard as well as seeing to read and review materials for accuracy.

• Hearing and speaking to exchange information with students, staff and public.

• Ability to sit or stand for extended periods of time

Special Instructions to Applicants

Reference Requests

Reference Request Details

Accept ReferencesYes

Minimum Requests3

Maximum Requests

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

  • Resume

  • Cover Letter

Optional Documents

Southwestern Michigan College is committed to a policy of equal opportunity for students, faculty and staff. The College complies with all federal laws and regulations prohibiting discrimination including Title VI, Title IX, Section 504, and Title II and with all requirements and regulations of the U.S Department of Education.