Macy's Macy's Crabtree Valley, Raleigh, NC: Visual Manager in Raleigh, North Carolina


As a Visual Manager, you will support My Macy's through creative merchandise presentations, seasonal fashion trend statements, three-dimensional visual presentations, promotional events, corporate shop concepts and prototypes. You will be responsible for training, coaching and the development of a team of visual Associates.

Essential Functions:


  • Analyze merchandising reports to review business results and take appropriate action to capitalize on business strengths and impact deficiencies; partner with Executive team to execute
  • Identify best sellers and key items; communicate merchandise needs to optimize the My Macy's process
  • Ensure accuracy of promotional presentation, merchandise placement of key items and seasonal fashion trend statements and sales and event set-up
  • Communicate all merchandising directives to store team
  • Coordinate selling floor fixture and merchandise moves with Merchandise Team Manager
  • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented


  • Train store management and visual and support teams on merchandising standards, proper fixture utilization and techniques
  • Role model exemplary service, lead visual team to provide an outstanding shopping experience
  • Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment through maintaining accessibility standards
  • Clearly communicate company, store, and departmental objectives to visual team


  • Recruit and select talented, results-oriented Visual Associates
  • Create a positive, inclusive work environment focusing on internal and external customer service and safety
  • Conduct ongoing Talent Analysis of Associates and establish career progression plans for key players and positions to result in retention of best people and turnover reduction
  • Utilize review process as a tool for Associate talent development, promotion and advancement
  • Monitor and address performance issues on a timely basis
  • Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
  • Lead Associates in support of community service opportunities



  • A minimum of 3-5 years of visual merchandising and display experience in a department store environment
  • Current knowledge of Ready-to-wear, Men's and Home fashions

Communication Skills

  • Strong organizational, planning, prioritizing, interpersonal, communication and leadership skills

Other Skills

  • Art, design or creative background
  • Talent for selling floor creative merchandising
  • Ability to create three-dimensional visual merchandising displays
  • Ability to work with all levels of store management
  • Strong customer service orientation

    • This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. *


Macy's Inc., including Macy's and Bloomingdale's, will consider for employment qualified applicants with criminal histories in a manner consistent with SF PC Art. 49 and LA MC ch. XVIII Art. 9./

Primary Location: United States-North Carolina-Raleigh
Job: Visual Merchandising
Req ID: 71793652